Adding a Player - Internal Server Error
Thu 27th Jul @ 19:07:11 (292 Views)

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Hi All

Please see attached information and statement below re player registrations

Adding a Player - Internal Server Error

Please be aware that we have identified a bug when a club searches for a player with an existing FAN record to add them to their club. At the step when the club checks "The current club is correct" and clicks on Validate they may see a pop-up saying "Internal Server Error".

The cause of this is that the FAN record for the player concerned has the gender of the player set to "Unknown". We are working on a fix for this, but in the meantime if you do see this error, please contact your County FA with the FAN of the player concerned and they will be able to set the gender. The error will not appear if the gender is not set as "Unknown".

 

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